A valid Resale State Sales Tax permit number is required from all members to purchase any products at www.Westernelitejewelry.com, and a tax exemption will be applied to your purchase. For Texas members, please click the below link to download the Texas Resale Certificate Form and return it with all the required information. You can send the Resale State Sales Certificate Form back to us by Westernelite@hotmail.com. If you have any questions, please contact us via email at Westernelite@hotmail.com or call us at (972) 755-1124 between 9:30 AM and 5:30 PM CST, Monday through Friday.
The exchange of defective items will be accepted with the original receipt and the original package up to 10 days after receiving your order. In other cases, there are no refund and exchange. A Return Authorization Number (hereafter refers to RA#) is required for all returns and exchanges. You must contact a Western Elite Jewelry, Inc. representative for the RA#. For customer service and questions regarding your order, please call Western Elite Jewelry, Inc online store Customer Service at (972) 755-1124 between 10:30 AM and 5:30 PM CST, Monday through Friday. You may also contact us via email at firstname.lastname@example.org. Please Contact the Store Manager Alex Ankomah at (972) 755-1124 for farther detail
NOTE: For security reason we will call you for payment method. Please Contact the Showroom Manager Natalie at (972) 755-1124 for farther detail.
*Western Elite Jewelry, Inc reserves the right, at its sole and absolute discretion, to change, modify, add to, disable, supplement, suspend, remove or delete, at any time, any of the policies of www.Westernelitejewelry.com (hereafter refers to the “Site”), effective with or without prior notice; provided, however, that material changes to the above policies will not be applied retroactively. If any future changes to the above policies are unacceptable to you or cause you to no longer be in compliance with the above policies, you must terminate, and immediately stop using, the Website. Your continued use of the Site following any revision to the above policies constitutes your complete and irrevocable acceptance of any and all such changes.*
When setting up an online account at our website, you will be prompted to select a password. The retrieval of personal information relating to you and your order history is only available to you if you provide the correct password that you have created, and all profile information, including your address book, is only available while you are logged in to your account. After providing your password, you can edit or delete your information at any time through the "my account" page.
If you forget your password, a new password will be assigned to you and will be emailed to your email address. We will not give passwords out over the phone, nor will we email them to a different address than the one used to register.
Your address book, located in the "my account" page of each website, is your personal storage space. We do not use the information in your address book to send email promotions or catalogs by mail.